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Process pilots

Overview

process pilots_1

Young people with a disability or impairment often face major challenges. Questions arise such as:

What help are we entitled to?

How can we get support?

Where and how must applications be submitted?

And what to do if assistance is refused?

It is often not so easy for parents of children with disabilities to find the right way through the multitude of assistance options and applications and to obtain the assistance they need.

Since 1 January 2024, there has been an entitlement to advice and support from a procedure pilot. Their task is to provide information about the integration assistance benefits available and to assist with the application and enforcement of claims.

The counselling provided by the procedural guide is free of charge, confidential and can be used at any time during the procedure.

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Who is the offer of help aimed at?

foster parents orin residential facilities %$6
Children

, adolescents and young adults up to their 27th birthday with a (potential) mental, physical or psychological disability or sensory impairment

Mothers

, fathers and other legal guardians

Other

legal guardians, such as

carers

foster parents or carers in residential facilities)

Legal

carers

Important: A confirmed diagnosis is not required for counselling!

Questions and answers

What are the tasks of a process controller?

Procedural guides are persons of trust who support those affected and their families when claiming integration assistance services

Procedural counsellors have a sympathetic ear and always act confidentially

They advise on entitlements and possible procedures for obtaining integration assistance services

Procedural guides provide practical tips and help, for example, with filling out forms or formulating an application or objection

They can provide information about specific assistance providers and also establish contact with them

Procedure pilots can be consulted throughout the entire procedure. They can also participate in the planning procedure as support

When and how does counselling take place?

Counselling by procedure guides can take place at any time before or during the procedure for applying for integration assistance

The person concerned or their relatives can contact the procedure guides

Counselling is confidential, independent and non-binding, and is also free of charge

It usually takes the form of an initial telephone or face-to-face meeting at the authority

The initial focus of the counselling is to assess the personal situation: Who needs counselling and support? What impairments exist? What difficulties are there in participating in society? What are the wishes and goals of those affected and their relatives?

This is followed by a realistic assessment of the need for help and counselling or referral to the responsible public agency or other agencies in the regional help network

On request, the process guide will accompany you to appointments and discussions with other organisations or as part of the planning process

What is integration assistance?

Integration assistance includes all measures to enable those affected to participate in social life

Integration assistance benefits are provided to people with an (impending) physical, mental or intellectual disability or sensory impairment

What integration assistance services are available in accordance with SGB VIII and SGB IX?

The catalogue of possible integration assistance services is extensive and not exhaustive

There are four possible benefit groups:

    Benefits
  • for social participation
  • Benefits
  • for participation in education
  • Benefits
  • for participation in working life
  • Benefits
  • for medical rehabilitation

Possible benefits can be

    Early intervention
  • : support and promotion of children with disabilities or developmental delays
  • Measures
  • to ensure school attendance, e.g. through school support or school integration aids
  • Cost absorption
  • for learning therapies for dyslexia/dyscalculia or autism therapy
  • Services
  • for social participation, e.g.
assistance services, support
  • for
  • children with disabilities or developmental delays
  • e.g. assistance services, assistance with housing or leisure activities
  • Mobility assistance
  • , e.g. transport services
  • Measures
  • to restore and improve health, e.g. physiotherapy, occupational therapy
  • Medical education
  • services